TERMS AND CONDITIONS

Welcome to Pure East Candle Co. LLC (“Pure East Candle Co.”). Throughout the site, the terms “we,” “us,” and “our” refer to Pure East Candle Co. We are committed to providing you with the best possible shopping experience, and as such, we ask that you take the time to read and understand our Terms of Use carefully. By accessing or using our website, you agree to be bound by these terms and applicable laws and regulations.

Acceptance of Terms

By purchasing Products on our website, you acknowledge and confirm that you have read, understand and agree to the following Terms.

Membership and Accounts

While you can shop with us without creating an account, we encourage you to become a member of our Pure East Candle Co. community. As a member, you will be the first to hear about special discounts, promotions, and other perks. When creating an account, you agree to provide accurate and complete information and maintain the confidentiality of your login credentials. Any activity on your account is your responsibility, and we reserve the right to terminate or suspend your account if we suspect any unauthorized activity.

Product Information and Availability

We take pride in the quality, beauty, and function of our candles and strive to provide accurate and complete product information. However, we cannot guarantee that all information, including descriptions, pricing, and availability, is always up-to-date and error-free. In the event of any inaccuracies or discrepancies, we reserve the right to correct them without prior notice. Further, the availability of our products may vary, and we cannot guarantee that all items will be in stock or available.

Pricing, Taxes, and Payment

The prices listed on our website are exclusive of applicable sales tax. Taxes will be calculated and charged at the time of purchase. We accept various forms of payment, as listed under Payment Methods. By submitting an order, you authorize us, or our designated payment processor, to charge the account you specify for the purchase amount. All payments are to be made in the currency specified during the purchase process.

Shipping and Delivery

We offer shipping within the United States and provide estimated delivery times based on your location. You agree to provide accurate and complete shipping information when placing an order and understand that delays or delivery issues due to incorrect information are not our responsibility. We also reserve the right to change our shipping policies and methods without prior notice. See the Shipping Policy for more details.

Returns and Refunds

In the event you wish to return any Product, please see our Return and Refund Policy for more information.

Resale by Purchaser

Purchasers may not resell any Products purchased through our website without our express written consent. Breach of this will incur legal action.

Intellectual Property

Pure East Candle Co. retains all rights, titles, and interests in and to our website and its contents, including all images, graphics, logos, designs, and product information. You agree not to use any content from our website without our consent or infringe upon our intellectual property rights, including trademarks and copyrights.

Product Prices and Payments

All prices on our website are in US dollars and are subject to change without prior notice. Online payments are processed securely through Wix.com Payments platform, and by confirming your online order, you agree to pay all charges, including shipping, taxes, and any other fees associated with your purchase. We reserve the right to cancel or decline any order for any reason, including if we suspect fraudulent activity.

Disclaimer and Limitation of Liability

Our website and its contents are provided “as is” and without any warranties, express or implied. While we strive to provide accurate and complete information, we do not guarantee that our website will always be error-free, accessible, or uninterrupted. We are not responsible for any indirect or consequential damages arising from your use of our website.

Indemnification

You agree to indemnify and hold Pure East Candle Co. harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of our website or any of the products offered on the website.

Governing Law

These Terms of Use and any separate agreements or other provided services shall be governed by and construed in accordance with the laws of the State of New York without giving effect to any principles of conflicts of laws.

Changes to These Terms of Use

We reserve the right to update or modify these Terms of Use at any time without prior notice. You are responsible for reviewing and understanding these terms, as your continued use of our website signifies your acceptance of any changes. Any action or proceeding arising out of or related to these Terms of Use or your use of our website shall be brought in the federal or state courts located in Suffolk County, New York.

If you have any questions, concerns, or suggestions regarding this Terms of Use, please do not hesitate to contact us at: support@pureeastcandle.co. We are here to listen and ensure your experience with Pure East Candle Co. is extraordinary.

Thank you for shopping with Pure East Candle Co.

We appreciate your support and are honored to be a part of your

journey toward self-discovery and personal growth.